IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions.IntouchCX has been recently recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc. This recognition comes after IntouchCX was named by Forbes as one of Americas Best Large Employers for 2022, and a Top Employer for New Grads.
Name: IntouchCX
Experience: 1 – 4 years
Salary: 2.5-3.5 Lacs P.A.
Location: Hyderabad/Secunderabad
Role: Customer Success Associate
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education: UG: Any Graduate
Job description
Roles & Responsibilities:
The candidate has to Support through Chat
The candidate must carry Sales experience(Mandatory)
The candidate has to respond to customer complaints in a professional manner
The candidate has to resolve complaints successfully in accordance with established guidelines.
Key Skills:
Candidates will be preferred based on their understanding of ecommerce websites
Should have basic knowledge of mobile/computing products
Any Sales Experience will be considered
Should possess effective Written & Verbal Communication skills and Comprehension skills
Should have Excellent interpersonal and intrapersonal skills & should be a team player
Eligibility Criteria: –
Must be a Graduate (No backlogs & Not pursuing any regular studies)
Minimum understanding of Customer Service
Immediate joiners are preferred
Willing to work in Night Shifts/ Late Night Shifts and rotational shifts
Perks & Benefits
We will provide both-way transportation up to (30Kms radius or as per the Hiring limits)
Time and Venue
14th June – 16th June
11.00 AM – 2.00 PM
Maximum Towers 2A,4th Floor,
Raheja Mind S, pace, Hitec City,
Hyderabad, Telangana, India
Contact – Rohit Mathew
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