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Tech Mahindra Off Campus Drive 2023 for Associate Software Engineer

Tech Mahindra Off Campus Drive 2023 – Tech Mahindra schedule to hire Associate Software Engineer for B.E/B.Tech/MCA/M.Sc graduates. The detailed eligibility and application process for Tech Mahindra Off Campus Drive is given below.

Tech Mahindra Off Campus Drive 2023

Name Tech Mahindra
Qualification B.E/B.Tech/MCA/M.Sc
Experience 0-2 Years
Batch Any Batch
Salary Rs 3-3.25 LPA
Job Role Associate Software Engineer
Job Location Pune
Last date ASAP

Detailed Profile:

Candidates should possess B.E/B.Tech/MCA/M.Sc from recognized university

Required Skill Set:

Networking: Basic concepts including knowledge on some of the commands used on Windows ( e.g. IPConfig, Ping, telnet etc)
Database: Basic queries, stored procedures, performance optimization techniques, concepts like joins, normalizations, cardinalities. DN drivers, DSN etc.
OS: Basic properties of OS, commands, authentications in windows. Information around location of logs generat

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Key Tasks:

1) Case Solving – on Portal and Expert Chat:Resolve known errors by means of documentation – SAP Notes, Knowledge Base Articles, solved customer incidents, documentation, WIKI or verifying customized entries or hardware parameters
Perform root cause analysis and provide solutions in complex environments for specific fields/areas
Achieve a high level of customer satisfaction through individual case work
Escalate on time and good quality – keep incidents aged days to a minimum
Enterprise Support KPI adherence
Very High incident handling

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Maintain and follow your personal development plan by attending e-Learning Lessons and Remote Learning Sessions, Classroom Training, Coaching and on the job training
Participate in weekend support activities as required
Provide extended and 24 hour coverage if required
Report errors to development organizations
Involvement in case reduction tasks like creation of Knowledge Base Articles and notes, contribution in community and, forums

Additional Tasks:

Product specialization – be a product expert in at least one product area
Develop deeper technical skills like reading code / debugging / creation of small corrections where applicable / SQL
Work as functional expert in de-escalation and war rooms (Engage in critical customer situations – e.g: CIM escalation, account escalation)

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Participate in internal projects driven by internal requirements
Be involved in CoE/IMS activities driven by business requirements
Take initiatives improving team’s performance and efficiency
How to Apply for Tech Mahindra Off Campus Drive 2023?
All interested and eligible candidates can apply for this drive online by following the link as soon as possible.

For More Details & Apply: Click here

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